Delivery & Pick-Up

YOUR DELIVERY & PICK-UP OPTIONS

 

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DELUXE WHITE
GLOVE DELIVERY

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SWIFT & SIMPLE
DELIVERY
IN-STORE EXCLUSIVE

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FREE
PICK-UP

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PARCEL
SHIPPING
SELECT PRODUCTS

FEES STARTS AT
$149
STARTS AT
$99
ALWAYS
FREE
COST
VARIES
DELIVERED IN ROOM OF CHOICE CheckMark.svg

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DELIVERED IN BOX

X .svg X .svg
PRODUCT ASSEMBLY CheckMark.svg X .svg X .svg X .svg
BOX & DEBRIS REMOVAL CheckMark.svg X .svg X .svg X .svg
REMOVAL OF OLD FURNITURE X .svg X .svg X .svg X .svg
 

WANT ALL THE DETAILS?
FULL GUIDE

WANT ALL THE DETAILS?
FULL GUIDE

WANT ALL THE DETAILS?
FULL GUIDE

WANT ALL THE DETAILS?
FULL GUIDE

FULL GUIDES TO DELIVERY & PICK-UP

DELUXE WHITE GLOVE DELIVERY  |  SWIFT & SIMPLE DELIVERY  |  FREE PICK-UP  |  PARCEL SHIPPING

 

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DELUXE WHITE GLOVE DELIVERY

OUR MOST POPULAR OPTION • STARTING AT $149

AVAILABLE NATIONWIDE

  • FULL-SERVICE DELIVERY IN ROOM OF CHOICE
  • ASSEMBLY OF ALL ITEMS
  • REMOVAL OF ALL BOXES AND DEBRIS
  • OUR INVENTORY VARIES BY LOCATION. IF YOU LOVE AN ITEM THAT IS 100+ MILES FROM YOU, IT WILL INCUR AN EXTRA DELIVERY FEE ESTIMATED AT CHECKOUT

VIEW DELIVERY FAQS
VIEW TERMS & CONDITIONS
ESTIMATED DELIVERY COST OUTSIDE DELIVERY AREA

 

WHAT TO EXPECT – DELUXE WHITE GLOVE DELIVERY

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COMPLETE YOUR PURCHASE
Once you find the piece(s) you love, select Deluxe White Glove Delivery at checkout. If your items are within 100 miles, your delivery fee will be as stated.

Make sure:

  • DURING CHECKOUT, LET OUR TEAM KNOW ABOUT ANY DELIVERY OBSTACLES LIKE TRICKY STAIRCASES, ELEVATORS, CERTIFICATES OF INSURANCE, ETC. (IF ORDERING ONLINE, PLEASE UTILIZE THE SPECIAL DELIVERY INSTRUCTIONS SECTION IN CHECKOUT FOR YOUR NOTES.)
  • YOUR ITEM(S) WILL FIT IN YOUR ROOM AND THROUGH NECESSARY PATHWAYS
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SCHEDULE YOUR DELIVERY
Once your purchase arrives at our warehouse, we'll reach out to schedule your delivery.

Make sure you:

  • PLAN FOR A PERSON 18+ TO BE FREE THE ENTIRE DAY YOU CHOOSE
  • NOTIFY US OF ANY SPECIAL ARRANGEMENTS NEEDED, SUCH AS CERTIFICATE OF INSURANCE
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EXPECT YOUR PRE-DELIVERY CALL
We carefully inspect & prepare your order 2 days prior to delivery to ensure it's perfect for you. We'll call at that time to finalize the details. Please note that changes to your order cannot be made after this 48-hour pre-delivery call.

Make sure to tell us if you want to:

  • ADD A PROTECTION PLAN
  • UPDATE YOUR DELIVERY ADDRESS & ANY SPECIAL INSTRUCTIONS
  • PROVIDE ADDITIONAL CONTACT INFO
  • MODIFY YOUR SELECTION (COLOR, SIZE, ETC)
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CLEAR & PREPARE YOUR SPACE BEFORE DELIVERY
We load our trucks for your big day one day before delivery. We'll call with a 3-hour delivery window, so you can better plan for the big reveal.

Make sure you:

  • CLEAR YOUR ROOM & NECESSARY PATHWAYS TO ENSURE YOUR ITEM(S) WILL FIT
  • LET US KNOW OF ANY OBSTACLES - TRICKY STAIRCASES, ELEVATORS, ETC.
  • PLAN FOR A PERSON 18+ TO BE PRESENT FOR YOUR DELIVERY DAY
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IT'S DELIVERY DAY!
Your delivery team will call you when they are on their way. You can also track today's delivery here.

Make sure you:

  • KEEP YOUR PHONE HANDY • WE WILL REACH OUT WITH ANY UNFORESEEN UPDATES OR DELAYS
  • HAVE A PERSON 18+ PRESENT FOR THE ENTIRE DELIVERY
  • KEEP ANY PETS SAFELY IN A SEPARATE SPACE DURING YOUR DELIVERY
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SIT BACK & RELAX
Our professional team will deliver your order into your home and assemble it right where you want it. There is no trash for you to take out! We'll take all the packing materials from your order.
Before your delivery team leaves, we'll call to ensure everything arrived in perfect condition.

Haynes is here, at your service!

 

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SWIFT & SIMPLE DELIVERY

STARTING AT $99

IN-STORE EXCLUSIVE • AVAILABLE WITHIN 100 MILES OF A HAYNES STORE OR WAREHOUSE

  • DELIVERED IN BOX IN ROOM OF CHOICE
  • ASSEMBLY NOT INCLUDED
  • REMOVAL OF BOXES AND DEBRIS IS NOT INCLUDED

VIEW DELIVERY FAQS
VIEW TERMS & CONDITIONS

 

WHAT TO EXPECT – SWIFT & SIMPLE DELIVERY

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COMPLETE YOUR PURCHASE
Once you find the piece(s) you love, select Swift & Simple Delivery at checkout.

Make sure:

  • YOUR ITEM(S) WILL FIT IN YOUR ROOM AND THROUGH NECESSARY PATHWAYS
DeluxeWhiteGloveDelivery-Step2.svg

SCHEDULE YOUR DELIVERY
Once your purchase arrives at our warehouse, we'll reach out to schedule your delivery.

Make sure:

  • PLAN FOR A PERSON 18+ TO BE FREE THE ENTIRE DAY YOU CHOOSE
  • NOTIFY US OF ANY SPECIAL ARRANGEMENTS NEEDED, SUCH AS CERTIFICATE OF INSURANCE
DeluxeWhiteGloveDelivery-Step3.svg

EXPECT YOUR PRE-DELIVERY CALL
We carefully inspect & prepare your order 2 days prior to delivery to ensure it's perfect for you. We'll call at that time to finalize the details. Please note that changes to your order cannot be made after this 48-hour pre-delivery call.

Make sure to tell us if you want to:

  • ADD A PROTECTION PLAN
  • UPDATE YOUR DELIVERY ADDRESS & ANY SPECIAL INSTRUCTIONS
  • PROVIDE ADDITIONAL CONTACT INFO
  • MODIFY YOUR SELECTION (COLOR, SIZE, ETC)
DeluxeWhiteGloveDelivery-Step4.svg

CLEAR & PREPARE YOUR SPACE BEFORE DELIVERY
We load our trucks for your big day one day before delivery. We'll call with a 3-hour delivery window, so you can better plan for the big reveal.

Make sure you:

  • CLEAR YOUR ROOM & NECESSARY PATHWAYS TO ENSURE YOUR ITEM(S) IN THE BOX WILL FIT
  • LET US KNOW OF ANY OBSTACLES - TRICKY STAIRCASES, ELEVATORS, ETC.
  • PLAN FOR A PERSON 18+ TO BE PRESENT FOR YOUR DELIVERY DAY
DeluxeWhiteGloveDelivery-Step5.svg

IT'S DELIVERY DAY!
Your delivery team will call you when they are on their way. You can also track today's delivery here.

Make sure you:

  • KEEP YOUR PHONE HANDY • WE WILL REACH OUT WITH ANY UNFORESEEN UPDATES OR DELAYS
  • HAVE A PERSON 18+ PRESENT FOR THE ENTIRE DELIVERY
  • KEEP ANY PETS SAFELY IN A SEPARATE SPACE DURING YOUR DELIVERY
DeluxeWhiteGloveDelivery-Step6.svg

GET READY TO UNVEIL YOUR NEW FURNITURE
Our professional team will deliver your boxed order into the room of your choice. Before your delivery team leaves, we'll call to ensure your order arrived in perfect condition.

Make sure you:

  • OPEN THE BOX(ES) AND REPORT ANY DAMAGE WITHIN 24 HOURS OF DELIVERY

We'll then get out of the way so you can assemble your furniture and add the finishing touches.

Haynes is here, at your service!

 

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FREE PICK-UP

ALWAYS FREE

AT A HAYNES STORE OR WAREHOUSE

  • FREE PICK-UP AT A HAYNES STORE OR WAREHOUSE
  • SAME DAY PICK-UP AVAILABLE FOR IN-STORE PURCHASES FOR SELECT PRODUCTS AND LOCATIONS
  • ONLINE PURCHASES WILL BE AVAILABLE FOR PICK-UP AS SOON AS 2 DAYS
  • ASSEMBLY OF ITEMS IS NOT INCLUDED

VIEW PICK-UP FAQS
VIEW TERMS & CONDITIONS

 

WHAT TO EXPECT – FREE PICK-UP

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COMPLETE YOUR PURCHASE
Once you find the piece(s) you love, select Free Store Pick-Up at checkout at either your outlet or warehouse- wherever the piece is in stock.​ Once your order is complete, our team will call you to schedule your pick up date and time frame.

Make sure:

  • YOUR ITEM(S) WILL FIT IN YOUR ROOM AND THROUGH NECESSARY PATHWAYS
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PLAN YOUR PICK-UP
Free same-day pick-up is available for in-stre purchases if your selection is in-stock at you local store or warehouse. Online purchases will be available for pick-up as soon as 2 days from the purchase date.
Our team will call you to schedule your pick up within 24 hours if your item is in stock and ready to go.
If your item is not in stock, our team will call you when it is to schedule your delivery​.
If your item is in stock, but you are not ready to pick it up yet, make sure you pick it up within 7 days. 

Before you arrive:

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PULL IN FOR YOUR PICK-UP!
Follow the signs to our pick-up area at your pick-up location. We'll get your item loaded, so you can then secure it and be on your way.

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BRING HAYNES HOME!
We know you'll love it. Thank you for trusting Virginia's #1 Furniture Store with your home.

Haynes is here, at your service!

 

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PARCEL SHIPPING

COST VARIES

ONLY AVAILABLE ON RUGS & SELECT FURNITURE

  • SELECT ITEMS ARE SHIPPED STRAIGHT TO YOUR DOOR
  • ASSEMBLY NOT INCLUDED
  • REMOVAL OF BOXES AND DEBRIS IS NOT INCLUDED

VIEW DELIVERY FAQS
VIEW TERMS & CONDITIONS

 

WHAT TO EXPECT – PARCEL SHIPPING

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COMPLETE YOUR PURCHASE
Once you find the piece(s) you love, proceed through checkout and select Parcel Shipping. Please note Parcel shipping is only available on select merchandise.

Make sure:

  • YOUR ITEM(S) WILL FIT IN YOUR ROOM AND THROUGH NECESSARY PATHWAYS
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AWAIT THE ARRIVAL OF YOUR PACKAGE
Our partners will pack up and ship your purchase directly to you. Tracking information will be provided to you once it’s available.

In the meantime:

  • CLEAR YOUR ROOM & NECESSARY PATHWAYS TO ENSURE YOUR ITEM(S) WILL FIT
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ENJOY HAYNES, RIGHT TO YOUR DOOR
We know you'll love it!

Haynes is here, at your service!

 

Delivery Cost Out of Delivery Zone

Terms & conditions apply. View full terms and conditions.